Privacy Notice

Last update: 18/05/2023

The website hosted at www.sowoit.com is owned by SOWOIT, Unipessoal Lda. This Privacy Notice aims to help customers understand which personal data we collect, how and why we use it, to whom we disclose it and how we protect your privacy when we provide our products and services.

On the other hand, we want our customers to know the general privacy rules and terms of data processing activities from data collected by us, in strict respect and compliance with the applicable legislation in this scope, in particular, the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation).

Data controller

The Data Controller, mentioned in this Privacy Notice as “we”, “our” or “SOWOIT”, is SOWOIT, Unipessoal Lda., with registered office at Rua de Artilharia 1, nº 51, Páteo Bagatela, Edifício 1 – 4º andar, 1250-137 Lisboa | Portugal, under the unique registration number and collective body 517061716.

Personal data we collect

SOWOIT collects the following personal data from users:

  • Name;
  • Surname;
  • E-mail;
  • Date of Birth (optional);
  • Company Name (optional);
  • VAT number (optional);
  • Telephone number;
  • Country;
  • City;
  • Address;
  • Zip Code.

Considering that this website has an unstructured field for sending messages to SOWOIT, personal data may be sent within the context of that message. In this area, should not be inserted special categories of personal data (i.e., racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for uniquely identify a natural person, health data, or data concerning a natural person’s sex life or sexual orientation).

Purposes of collecting personal data

SOWOIT collects your personal data for the following purposes:

  • Website registration;
  • Sending marketing communications, commercial offers to customers, and newsletters;
  • Make purchases on the Website;
  • Billing and collection of customers;
  • Requests for information and clarification of doubts.

The processing of those identified personal data has based on the necessity to take steps at the request of the data subject prior to entering into a contract and for the performance of a contract, in accordance with the provisions of Article 6(1)(a) to (c) of the General Data Protection Regulation.

General principles relating to the processing of personal data

SOWOIT is committed to ensuring that all personal data we process is:

  • Processed lawfully, fairly and in a transparent manner in relation to the data subject;
  • Collected for specified, explicit and legitimate purposes and not being further processed in a manner that is incompatible with those purposes for which the personal data are processed;
  • Accurate and, where necessary, kept up to date;
  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
  • Processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, with appropriate technical or organisational measures being adopted.

Retention of your personal data

The personal data collected by SOWOIT is processed in strict compliance with the applicable legislation, being stored in specific databases created for this purpose.

The period during which your personal data is stored and retained will vary according to the purpose for which the information is processed, being archived only for the time necessary to fulfill the purposes for which they are processed.

Legal requirements oblige us to keep your data for a minimum period. For that reason, whenever there is no specific legal obligation, the data will be stored and retained for the minimum period necessary for the purpose that legitimated its collection or further processing, after which it will be eliminated. 

Data subjects rights

In accordance with the General Data Protection Regulation, the data subject has the following rights with respect to the processing of their personal data:

Right to be Informed

Right to receive information about the terms of the processing of your personal data when collecting them or, if the data are not collected directly from the data subject, within a reasonable time after obtaining the personal data, except for exceptions provided for in the General Data Protection Regulation.

Right to Access

Right to obtain confirmation as to whether or not personal data are processed and, if applicable, the right to access your personal data, as well as information on the purposes of the processing, categories of personal data in question, recipients of the data, period for which the personal data will be stored, among others.

Right to Rectification

Right to obtain restriction of processing if one of the conditions provided for in the General Data Protection Regulation applies.

Right to Erasure (Right to be Forgotten)

Right to have your personal data deleted, without undue delay, in certain circumstances determined by the law.

Right to Restriction of Processing

Right to obtain restriction of processing, if one of the conditions provided for in the General Data Protection Regulation applies.

Right to Data Portability

Right to receive personal data that concerns you and that you have provided in a structured format, in common use, and automatic reading.

Right to Object

Right to object, at any time, for reasons related to your particular situation, to the processing of personal data concerning you, especially when processing your data for direct marketing purposes.

Right not to be subject to a decision based solely on Automated Processing

Right not to be subject to any decision taken exclusively based on the automated processing of your personal data, including profiling, which has an effect on your legal sphere, or which significantly similarly affects you.

Right to Lodge a Complaint

Right to lodge a complaint to the competent supervisory authority under the law if you believe that your data is not being subject to lawful processing by SOWOIT under the terms of the applicable legislation and this Privacy Notice.

In accordance with the law, you are also guaranteed the right to withdraw your consent for the processing of data whose consent constitutes the basis for the legitimacy of the respective treatment. For this purpose, you have the right to withdraw your consent at any time, though this shall not invalidate the processing carried out up to said date based on the prior consent given.

These rights can be exercised by the User at any time through the e-mail address customerservice@sowoit.com or by postal mail to the address Rua de Artilharia 1, nº 51, Páteo Bagatela, Edifício 1 – 4º andar, 1250-137 Lisboa | Portugal.

SOWOIT will respond in writing (including by electronic means) to the User’s request within a maximum period of one month from receipt of the request, except in cases of complexity, in which is possible to extend up to further months.

SOWOIT reserves the right to charge administrative costs or refuse to proceed with the request when the User’s requests are manifestly unjustified or excessive, namely due to their repetitive nature.

Transfer of personal data

In the context of processing Users data, SOWOIT uses or may use third parties, subcontracted by itself, to, on its behalf, and in accordance with the instructions given by SOWOIT, proceed with the processing of User Data.

SOWOIT ensures that such other processors entities provide appropriate technical and organizational measures in such a way that the processing meets the requirements of the applicable law and ensures the security and protection of the rights of the data subjects under the terms of the subcontracting agreement entered into with as subcontracting representatives.

SOWOIT may also disclose your data to third parties, not qualified as processors, when it deems such data communications as necessary or appropriate (i) according to the applicable law, (ii) in compliance with legal obligations/court orders, or (iii) to respond to requests from public or government authorities. Accordingly, SOWOIT may transmit your data to public authorities and regulators.

The table below includes recipients of personal data disclosure:

Categories of recipientsPurposes of processing personal data
IT infrastructure and service providersProvision of services (e.g. Website hosting and cookies consent management platform)
Transport CompaniesProvision of transport services for goods
Marketing Companies / e-mail MarketingProvision of Marketing Services / e-mail Marketing Services

Cookies

For further information about SOWOIT’s use of cookies, please consult our Cookies Notice. 

Tools used

Facebook, Instagram, Pinterest, and TikTok

Our website provides interactivity with Facebook, Instagram, Pinterest, and TikTok. This interactivity takes place through a connection to the servers of these social networks, which allows identifying the website that the User is visiting, and possibly storing other data such as the IP address. If logged in at Facebook, Instagram, Pinterest, or TikTok session, the user data will be associated with his accounts. To prevent this from happening, the User must end his sessions on Facebook, Instagram, Pinterest, and TikTok before visiting the page. Information regarding the processing of data carried out by these social networks is available at https://www.facebook.com/about/privacy/, https://help.instagram.com/519522125107875, https://help.pinterest.com/en/article/review-personal-data-options, and https://www.tiktok.com/legal/page/eea/privacy-policy/en.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google. These cookies are stored on the User’s device to provide information on the use and navigability of the website, including the User’s IP address, which is transmitted to Google’s servers. However, the data collected is not related to any other data held by Google.

The User can disable this tool by downloading and installing a browser add-on available from Google: https://tools.google.com/dlpage/gaoptout?hl=en.

Google Ads

The Google Ads tool is used on this website, a Google advertising service. Through this service, cookies and/or device identifiers are used to serve ads based on previous visits or user usage.

You may refuse the use of cookies or Google device tags in the Ads Settings, accessible at https://adssettings.google.com/authenticated.

In addition, you may refuse the use of cookies from external suppliers via the following link: https://optout.networkadvertising.org/?c=1, or control the use of device identifiers via the device settings, accessible in: https://support.google.com/ads/answer/1660762#mob.

Facebook Ads / Instagram Ads

The Facebook Ads and Instagram Ads tools, advertising services of Facebook (Meta Platforms, Inc.), are used on this website. Cookies and/or device identifiers are used to serve ads based on previous visits or user usage through this service.

You may refuse the use of cookies or Facebook device identifiers in the Cookie Settings, accessible at https://www.facebook.com/settings/cookie.

The User may refuse the use of cookies or device identifiers from Instagram in the Cookie Settings, accessible at https://www.instagram.com/accounts/cookie_settings. 

Contact us

For more information or questions related to the privacy of your personal data, send us an email to customerservice@sowoit.com.